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Hourly Rate Is Not an Accurate Measure of Customer Value
Jun 01, 2022

Achieving the Lowest Overall Cost Matters More.

We know that comparing the cost of hydrovac services based on an hourly rate alone is not an accurate measure of customer value.  However, this is how most other hydrovac companies measure their cost competitiveness. The problem is that other additional costs are often hidden. For example, hourly hydrovac rates do not account for non-value-added costs and activities such as travel and disposal time that can often amount to up to 40% of a customer’s total services bill.


A more accurate measure of customer cost and value is based on the total services bill divided by working time on the job site. Our no-surprise pricing focuses on reducing our customers’ total services bill while continuing to offer competitive hourly rates for all of our services.


Only OE Utility Services can achieve significant savings for our customers through our LEAN Thinking approach that ensures effective sequential workflow planning and execution coupled with our on-premises soil disposal, processing, and recycling facility that eliminates unnecessary travel and wait times.


The result is increased value for our customers by eliminating waste, significantly improving productivity, and saving them time and money. That’s our LEAN Savings Guarantee.  Try our cost calculator to find out how much you could save by working with OE, today.

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